Everything
you need

• Choose a piece — categories, search and filters help you in the shop. Every piece can also be made to measure.
• Add to bag — choose your size and press “Add to bag”. Your bag is kept in this browser even if you leave the site.
• Check out — enter your contact details and choose delivery (free collection from our store at Pärnu mnt 38 or a parcel locker anywhere in Estonia) and payment method.
• Pay — payment happens on the secure page of our payment provider Montonio, by bank link or card.

Once your order is paid we e-mail a confirmation and our customer service will contact you within one working day to arrange delivery.

If you have any questions or need professional advice, call our customer service on +372 56621002 or write to info@kuresaar.com

Happy shopping!

Order goods conveniently to your home or a parcel locker, or collect them from your nearest Kuresaar Design shop!

• We deliver goods by courier to your workplace, home or any address.
• Collect your goods from the Kuresaar Design shop. Free of charge!
• Order small items to your nearest parcel locker anywhere in Estonia for 2,99 €.

Parcel locker
Delivery time: 1-3 working days throughout Estonia
Price: 2,99 €

Kuresaar OÜ is the controller of personal data. We transfer the personal data necessary for processing payments to the processor, the payment service provider Montonio.

Payment methods

Please note: when paying for products purchased from the Kuresaar Design online shop by credit card or bank link, your security is guaranteed.

By bank link
At checkout choose “Bank link” and press “Pay”. You will be taken to the secure payment page of our payment provider Montonio, where you choose your bank (e.g. Swedbank, SEB, LHV, Luminor, Coop, Citadele or Revolut). Your online bank shows a pre-filled payment order — confirm it and you will be returned to our site with your order confirmation.

By card
If card payment is available at checkout, you enter your card details on Montonio’s secure payment page. We never see or store your card details.

Once your payment is received we e-mail a confirmation and contact you within one working day to arrange delivery.

By gift card
Kuresaar Design gift cards can be used for payment both in our retail shops and in the online shop. You can also pay with several gift cards. If the amount on the gift card is less than the purchase amount, the difference can be paid in the shop in cash or by bank card, or in the online shop by bank transfer. If the amount on the gift card is greater than the purchase amount, the difference will not be refunded.

• If for any reason the goods you have purchased are not right for you, you may return the product within 14 days and the purchase price will be refunded to you (in accordance with clause 2.6 of the online shop’s general terms and conditions of ordering). • To return a product, please fill in the withdrawal form or send a withdrawal notice in free form to info@kuresaar.com. You can also return the product to the Kuresaar Design shop.
• If the goods to be returned have deteriorated, the buyer is liable for any diminished value of the goods resulting from their use if the buyer has used the goods in a manner other than what is necessary to establish the nature, characteristics and functioning of the goods. In order to establish the nature, characteristics and functioning of the goods, the buyer may handle and use them only in the way they would normally be permitted to do in a shop. • We will refund the money for the returned product to the buyer’s bank account without undue delay, but no later than 14 days from receipt of the buyer’s notice of withdrawal. Kuresaar Design may withhold the refund until the buyer has returned the goods that were the subject of the contract or has provided proof of having sent them back. • Goods that are unsuitable for return for health protection or hygiene reasons cannot be returned.

1. For private individuals, the period for submitting complaints is 24 months from the delivery of the product. For legal entities, the manufacturer’s warranty period applies.
2. During the period for submitting complaints, the Consumer is entitled to have the product repaired free of charge. If the defect is the fault of the manufacturer, all material and manufacturing defects as well as the cost of labour and spare parts are covered.
3. A complaint must be supported by a document proving the purchase.
4. Complaints do not cover instruction in the use of the product, adjustment, maintenance, cleaning, restoration of its commercial appearance, or the elimination of defects caused by failure to follow the instructions for use.
5. The right to submit complaints does not extend to damage that occurred during transport after the product was handed over to the buyer.
6. Kuresaar Design will not remedy free of charge defects that become apparent during the complaint period if they are caused by:
   • normal wear and tear;
   • incorrect use or care
7. In determining liability, Kuresaar Design relies on an expert assessment carried out by an authorised representative. If the expert assessment shows that the defects were caused by the factors listed above but repair is possible, the Consumer may order a repair for a fee. A product with liquid/moisture damage and/or mechanical damage will also in future be repaired only for a fee.
8. An expert assessment fee must be paid for the inspection of the product if Kuresaar Design is not liable for remedying the defect found in the product and the product cannot be repaired. The Consumer must also pay the expert assessment fee if the expert assessment (diagnostics) does not find a defect in the product and the product conforms to Kuresaar Design’s descriptions.
9. A private customer does not have to pay the expert assessment fee during the first six months from the date of purchase.
10. If the consumer does not agree with Kuresaar Design’s position, the consumer must prove that:
    • there is a defect (based on an expert opinion by a qualified specialist);
    • the defect or its cause existed at the time the product was handed over;
    • Kuresaar Design is liable for the defect.
11. If Kuresaar Design has given a commercial guarantee for the product, Kuresaar Design will ensure that defects are remedied in accordance with the terms of the commercial guarantee.
12. To exercise the right to submit a complaint, please visit the Kuresaar Design shop at the address stated on the purchase document or call our customer service on 56621002, and you will be advised on how to proceed with the product in question.
13. In addition to the rights arising from the right to submit a complaint, the buyer also has all other rights arising from the legislation of the Republic of Estonia.

1. Scope and validity of the terms and conditions

1.1 These general terms and conditions of ordering in the online shop of Kuresaar OÜ (hereinafter the Seller) (hereinafter the Terms) apply to all persons (hereinafter the Buyer) who use the www.kuresaar.com online shop (hereinafter the online shop) and order goods and services from the online shop (hereinafter the Goods), including by entering into a sales contract for the purchase of goods from the online shop (hereinafter the Sales Contract).

By accepting the Terms, the Buyer confirms that they have read the terms of the Sales Contract, agree to them and will comply with them.

2. Purchasing goods and placing an order in the online shop
2.1 The Goods that can be purchased from the online shop are those with an “Add to cart” link. The price and availability of Goods may change continuously and without prior notice. If the Buyer placed an order before the price of the Goods changed, the price valid at the time of the order applies.
Prices of goods are in euros.

2.2 The Seller has the right to withdraw from a Sales Contract concluded via the online shop and not to deliver the ordered Goods or provide the service in the following cases: the Goods are out of stock; the Goods have the “On order” status in the online shop and are out of stock; the price or characteristics of the Goods have been displayed incorrectly in the online shop due to a system error.

2.3 Shopping cart and placing an order

• The quantity of Goods in the shopping cart can be changed. In the shopping cart you can also add products and services that go with the selected Goods by clicking the “Show matching products” button. To order Goods, you must choose a suitable delivery method. Details of the delivery method will be requested later on the order page. The online shop’s terms of purchase can be read and, by agreeing to them, acceptance is confirmed by ticking the box (“tick”) in front of the terms.
• To confirm the order, the Buyer must click the “Place order” button, after which the Buyer is redirected to the payment method page, where a suitable payment method must be selected. The Buyer can also change the payment method in the final stage of the order. The Buyer’s details must be entered; if desired, the Buyer can register as a Kuresaar.com loyal customer. In the next step, the Buyer can choose the delivery method and click the “Next” button. The final choice of payment method required to confirm the Order and complete the purchase then appears. The Buyer can choose the payment method and pay for the purchase. The Buyer must be careful when placing the order, as the prompt and trouble-free delivery of the ordered products depends on it.
• The Sales Contract is deemed concluded upon receipt of the amount payable according to the order confirmation in the bank account of Kuresaar OÜ, or from the moment the hire-purchase contract is signed. The Seller will not fulfil an unpaid order confirmation.

2.4 Payment for goods

• Settlement is made in euros.
• Goods can be paid for: via online banking (Swedbank, SEB, Nordea Pank, Danske Bank, LHV Pank via bank links).
• Payment by gift card and credit card is possible by clicking the relevant payment method and following the instructions displayed on the screen.
• After payment has been made, the online shop sends the Buyer an Order confirmation and an invoice.
• All personal data disclosed in the course of visiting the online shop and making purchases is treated as confidential information. The encrypted data communication channel with the banks ensures the security of the Buyer’s personal data and bank details. Representatives of Kuresaar OÜ have no access to the corresponding encrypted data.

2.5 Delivery and handover of products

• The Goods are delivered to the delivery address entered by the Buyer in the order. The Buyer is notified of the delivery via the contact details provided when placing the order. Transport of the ordered Goods is carried out in accordance with the transport terms valid at the time the order was placed.
• The maximum delivery time is 3-5 days.
• Our main delivery partner is Itella Smartpost.
• When placing an order, the Buyer should make sure that the contact details provided are correct in order to avoid delays and misunderstandings in the delivery of the Goods. Kuresaar OÜ and the courier company are not liable for delays in the delivery of the Goods or for any misunderstandings if the delay or misunderstanding is caused by inaccurate or incorrect information provided by the Buyer when placing the order.
• The Goods are handed over only to the Buyer and against a delivery note. Before signing the delivery note, inspect the packaging of the Goods carefully; if the packaging is damaged, the Buyer must make a corresponding note on the delivery note. If the packaging is damaged, the Buyer may refuse to accept the consignment and/or notify kuresaar.com customer service immediately at info@kuresaar.com
• The Goods are handed over to a third party if authorised (including where the Buyer has designated a third party as the recipient of the Goods in the order). The Seller may authorise third parties to deliver the Goods (including using a courier service).
• If the Buyer does not collect the Goods within 14 (fourteen) days of the agreed date for receipt of the Goods, the Buyer is deemed to have breached the Sales Contract and not to want the Goods. The Seller has the right to unilaterally withdraw from the Sales Contract, claim compensation for damage (for example, storage costs of the goods) and set off the damage incurred by the Seller against the amounts prepaid by the Buyer.

2.6 Right of withdrawal

2.6.1 The Buyer has the right to withdraw from a Sales Contract concluded in the online shop within 14 days without giving any reason.
2.6.2 The withdrawal period expires 14 days after the day on which the Buyer, or a third party other than the carrier designated by the Buyer, takes physical possession of the Goods.
2.6.3 To exercise the right of withdrawal, the Buyer must inform the Seller of their decision to withdraw from the Sales Contract by means of a written statement, which must be submitted at the Seller’s office or sent by e-mail. Contact details: Kuresaar OÜ; Address: Pargi 37a, 11613 Tallinn, Estonia, info@kuresaar.com or info@kuresaar.com. Withdrawal can also be notified via the relevant form, tel. +372 56621002
2.6.4 Exceptions to the right of withdrawal
There is no right of withdrawal if:

a. the Buyer has been supplied with sealed Goods which are not suitable for return for health protection or hygiene reasons.
b. the subject of the Sales Contract is a gift card and the unique code on it has already been used.

2.6.5 Withdrawal from the Sales Contract
a. In the event of withdrawal from the contract, Kuresaar OÜ will refund to the Buyer all payments received under the Sales Contract, including delivery costs (except for any additional costs arising from the Buyer’s choice of a delivery method other than the least expensive standard delivery method offered by Kuresaar OÜ), without undue delay and no later than 30 days from the day on which the Seller is informed of the Buyer’s decision to withdraw from the Sales Contract. b. Kuresaar OÜ will make these refunds using the same means of payment that the Buyer used for the payment, unless the Buyer has expressed a wish to use a different means of payment. The Buyer will not incur any fees or other costs as a result of such refunds. c. The Buyer must return the Goods to Kuresaar OÜ without undue delay and no later than 14 days from the day on which they informed Kuresaar OÜ of their withdrawal from the Sales Contract. The Goods may be returned to the Kuresaar shop. The deadline is met if the Buyer returns the Goods that are the subject of the Sales Contract before the 14-day period has expired. d. The Seller has the right to withhold refunds until the Seller has received back the Goods that are the subject of the Sales Contract or the Buyer has provided the Seller with proof of having sent back the Goods, whichever is the earlier. e. If the Buyer wishes to avoid compensating for any diminished value of the Goods, the Goods must be used and tried on only as would be possible in an ordinary shop, and the Goods must be returned in their original packaging and complete as originally supplied (including all items in the product packaging and any gifts associated with the Sales Contract). If the Buyer uses the Goods more than is necessary to establish the nature and suitability of the Goods, or does not return the Goods in their original packaging and complete as originally supplied, the Buyer is liable for the diminished value of the Goods. f. The direct costs of returning the Goods must be borne by the Buyer. g. If the Goods to be returned have deteriorated, the Buyer is liable for any diminished value of the Goods resulting from their use if the Buyer has used the Goods in a manner other than what is necessary to establish the nature, characteristics and functioning of the Goods. In order to establish the nature, characteristics and functioning of the Goods, the Buyer may handle and use them only in the way they would normally be permitted to do in a shop. h. Kuresaar OÜ has the right to submit claims to the Buyer for the diminished value of the Goods no later than one month after the return of the Goods. i. If the Buyer has used or tried the returned Goods in a manner other than would normally be permitted in a shop, or has used the Goods more than is necessary to establish their nature, characteristics and functioning, the Buyer is liable for the diminished value of the Goods and the Seller has the right to deduct this amount from the purchase price to be refunded. If the Buyer does not agree with the diminished value indicated by the Seller, the Buyer has the right to consult an independent expert to determine it. The costs of the independent expert are borne by the party whose position proved unjustified. If it proves impossible to determine which party this is, the costs of the expert assessment are shared equally between the Buyer and the Seller. 2.7 Cancellation of the Sales Contract The Buyer has the right to cancel their order after paying for the Goods but before the Goods are delivered, without additional costs. To cancel the Sales Contract/Order, the Buyer must send a notice to that effect, together with the Sales Contract number, to info@kuresaar.com . The Buyer will be sent a confirmation of the cancellation of the Sales Contract.
3. Data protection and processing principles

3.1 The Seller ensures the protection and use of the Buyer’s data, including personal data, in accordance with the procedure set out in the privacy policy. The Buyer confirms that they have read and agree to the terms of the privacy policy. Based on the applicable legislation and the provisions of the privacy policy, the Seller has the right, without the Buyer’s consent, to process data (including personal data) to the extent necessary for using the online shop, performing the Sales Contract or securing the performance of the Sales Contract. Among other things, on this basis the Seller has the right, without separate consent: to send the Buyer notices related to the use of the online shop’s services, including notices sent in the interests of the security of online shop users; and, in order to serve Buyers better and to prove transactions, to retain the order data of Buyers logged in to the online shop, including, for a reasonable period, data on orders that the Buyer did not complete during the session.

3.2 If the Buyer has given consent to the use of data for marketing purposes when concluding a Customer Contract or otherwise by making a declaration of intent confirming their consent (e.g. in self-service), the Seller uses such data under the terms and for the purposes set out in the privacy policy, including to send the Buyer personalised direct marketing, campaign and special offers of services and goods by electronic means (e.g. by e-mail or SMS).

3.3 The Buyer has the right at any time to withdraw the consent given for the use of data for marketing purposes by sending the Seller an e-mail to that effect, or to refuse further direct marketing offers by following the instructions in the direct marketing offer sent to their e-mail address.

4. Liability and dispute resolution

4.1 If the Goods do not conform to the terms of the contract (the Goods are defective), the Buyer has the right to submit complaints to the Seller within 2 (two) years of the date of delivery of the Goods. A complaint must be submitted without delay, but no later than 2 (two) months after discovering the defect in the Goods. On discovering a defect, the Buyer must take reasonable measures to preserve and protect the Goods, including not using defective Goods if using them would further worsen their condition.

4.2 If the Goods do not conform to the terms of the contract, the Buyer may rely on the legal remedies provided by law, including demanding repair or replacement of the Goods, or withdrawing from the Sales Contract and returning the non-conforming Goods.

4.3 Kuresaar OÜ is not liable for: deterioration of/damage to the Goods caused by the Buyer, defects arising from improper use of the Goods, or normal physical wear and tear of the goods under ordinary use.

4.4 If the Seller or the manufacturer has given a commercial guarantee for the Goods, the guarantee terms are provided to the Buyer in writing together with the Goods and/or made available electronically in the online shop.

4.5 In order to resolve any later problems, the Buyer must keep the purchase documents (invoice, contract, etc.) proving that the Goods were purchased from the Seller’s online shop. Without a document proving the sale, the Seller/service provider may leave the problem unresolved.

4.6 Complaints regarding Goods purchased from the online shop can be submitted as follows: to Kuresaar OÜ online shop at Pärnu mnt 38, 10119 Tallinn, or by e-mail to info@kuresaar.com. Applications are also accepted at the Kuresaar Design shop, the address of which is given on the website kuresaar.com

4.7 When submitting a complaint, the defective Goods must also be presented. The Seller and the Buyer will conclude an agreement on maintenance and repair work if the Goods need to be sent for diagnostics or an expert assessment to determine the nature and cause of the defect.

4.8 Defects in Goods are dealt with in accordance with Kuresaar OÜ’s terms and conditions for submitting complaints, which form an integral part of the Sales Contract and these terms of purchase and are accepted by the Buyer before concluding the Sales Contract.

4.9 The Seller guarantees that the Goods sold in the online shop comply with the standards in force in the European Union. Circumstances set out in those standards are not considered defects of the Goods.

4.10 Information about an order can be requested: Mon-Sun by telephone on +37256621002 or by e-mail at: info@kuresaar.com

4.11. The Buyer has the right to contact the competent supervisory authority, the Consumer Protection and Technical Regulatory Authority (TTJA), at Endla 10a, 10122 Tallinn, e-mail: info@ttja.ee. To resolve a dispute, the Buyer may contact the Consumer Disputes Committee. The Consumer Disputes Committee is competent to resolve disputes arising from a contract concluded between the Buyer and the Seller which the parties have been unable to settle by agreement. Further information on consumer dispute resolution: www.ttja.ee.

5. Other terms

5.1 Product images are for illustrative purposes only.

5.2 Prices and availability of goods may change without prior notice. In such a case, Kuresaar OÜ reserves the right to cancel the sale and refund the money to the Buyer’s bank account within a reasonably necessary time.

5.3 The Kuresaar.com online shop reserves the right to cancel the sale if any of the following problems has occurred with the Goods: a human error in entering the price or a technical error in the system (for example, if a dress costing 200 EUR is on sale for 20 EUR, this is an obvious error. Accordingly, we assume that the Buyer should understand that this is an error and that the product is not to be sold at that price).

5.4 Product information is checked and improved regularly. The data may have been updated since the Buyer’s last visit. . In this case, the Kuresaar Design online shop accepts no responsibility for the accuracy of the product data. We nevertheless recommend that, where possible, the Buyer check the accuracy of the product information with customer service on +372 56621002 before making a purchase.

6. Validity of the terms and conditions

6.1 These online shop terms and conditions are valid from 30.09.2019.

Kuresaar Design is committed to protecting the privacy of its customers and users. Accordingly, we have drawn up these privacy policy principles, which cover the collection, use, disclosure, transfer and storage of customer data. Our online activities comply with all relevant practices and with the applicable legislation of the European Union and the laws of the Republic of Estonia. Please take a moment to read our privacy principles.

Kuresaar OÜ is the controller of personal data. We transfer the personal data necessary for processing payments to the processor, the payment service provider Montonio.

Collection and use of personal data

Personal data is data that can be directly or indirectly linked to you as a private individual, which Kuresaar Design collects and processes in order to perform a contract concluded with the individual or to contact them, and to fulfil obligations arising from law.
Personal data of loyal customers may be collected in the following ways: • when contact details (including your name, personal identification code, postal address, telephone number, e-mail address, preferred method of contact) are provided on our website or elsewhere (e.g. in the shop); • when using the website, from the customer’s account information or through cookies • when making a purchase or placing an order in our shop or online shop, by storing the person’s contact details or data on purchase preferences (Kuresaar Design may ask you to voluntarily provide personal data and personal information in certain areas of the website. The personal data requested may include name, address, postcode, e-mail address, telephone number and other data);

Collection of other data

We also collect non-personal data – data that cannot be directly linked to a specific individual (gender, age, language preference, location). We may also collect data about customer activities on our website. This data is aggregated and used so that we can provide customers with more useful information and find out which parts of the website, products and services are of most interest. In this privacy policy, aggregated data is treated as non-personal data.

Use and retention of collected personal data

The personal data collected enables us to inform customers about Kuresaar Design’s product news, campaigns and upcoming events. A customer who does not wish to be on our newsletter list or to receive notifications about products that may interest them can remove themselves from the list of recipients at any time.
We also use the personal data collected to deliver goods and to fulfil our obligations to the customer.
By agreeing to the terms of the privacy policy, the customer gives Kuresaar Design consent to the automated processing of their data. You can always withdraw your consent via our website or by submitting a request in a format that can be reproduced in writing. The request or withdrawal of consent has no retroactive effect.
In order to serve customers better, Kuresaar Design may disclose information about individual users to a third party that provides services to Kuresaar Design and is contractually bound to keep the shared information confidential. Such a third party is, for example, our partner responsible for transporting goods sold in the online shop or for providing hire-purchase services.
Kuresaar Design retains the customer’s personal data until the loyal customer agreement is terminated. Data that Kuresaar Design is required to retain by law (e.g. accounting data) is retained by Kuresaar Design in accordance with the requirements laid down in legislation.

Changing collected personal data

The customer can view, change and supplement the personal data collected for identifying and contacting them in the “My info” area of our website. If your e-mail address (your Kuresaar Design website username) changes, please let us know, as customers cannot change it themselves.

Protection of personal data

Kuresaar Design takes all precautions (including administrative, technical and physical measures) to protect customers’ personal data. Only persons authorised to do so have access to change and process the data.
If you suspect that your personal data has been handled contrary to what is described in this privacy policy, or that there is a risk that your data has been leaked to unauthorised persons, please let us know immediately. This is the only way we can keep any potential damage to a minimum.
The customer has the right to request that the processing of their data be stopped, to obtain information about the use of their data, and to have their data transferred to themselves or to a third party in a commonly used format. To prevent misuse of customers’ data and rights, requests may only be submitted in a form in which the applicant can be identified (digitally signed or signed in person at our office). We have the right to respond to such requests within 30 days.
We treat a request to stop processing data as an application to terminate the loyal customer agreement.

Security

All customer personal data disclosed in the course of visiting the Kuresaar Design online shop and making purchases is treated as confidential information. The encrypted data communication channel with the banks ensures the security of the purchaser’s personal data and bank details.

Privacy policy terms and changes

By starting to use our website or completing a loyal customer application, you have read and agreed to these principles and terms. We reserve the right to amend the general terms of the privacy policy where necessary, notifying all loyal customers thereof, but we will do our best to keep our privacy policy up to date and available to you on our website.

The controller of customers’ personal data is Kuresaar OÜ. For any questions or concerns about the privacy policy or data processing, please contact us at info@kuresaar.com

You always have the right to contact the Data Protection Inspectorate or a court to protect your data. The Data Protection Inspectorate is a state authority that you can also contact for advice or assistance on personal data protection matters.

An easy gift choice that lets the recipient pick their own favourite from our range of products. Gift cards worth 50€, 100€ and 200€ can be purchased in our shop and online shop.

The gift card is valid in our flagship store at Pärnu mnt 38 and in the online shop.

More information info@kuresaar.com

Piret Kuresaar and Hanna Kuresaar are together behind the Kuresaar Design brand. Every product must receive our own approval, ensuring good design and reliable quality. Behind our products lie our own personal approach and our own original design.

Our strength is our small size, which allows us to stay close to our customers and be flexible in our work, while keeping our collections exclusive through very small production runs. In our product range we always follow one principle: stylish, feminine, comfortable and high-quality!

Piret Kuresaar, a fashion design graduate of the Estonian Academy of Arts, has been the designer of the Piret Kuresaar brand since 1992

We produce small series for the fashion industry, one-of-a-kind pieces and wedding dresses for individual clients, as well as workwear and uniforms. Our strengths are long-standing experience, high quality and reliability.

Our shop:
Pärnu mnt 38
10119 Tallinn
Estonia

Opening hours:
Mon-Fri 11.00-18.00
Sat by appointment
Sun closed

Find us

Our clothes are available from a number of stockists. Choose the stockist that suits you best and is closest to you, or visit our flagship store.

Kuresaar shop

Pärnu mnt 38
10119 Tallinn
Republic of Estonia

Opening hours:
Mon-Fri 11.00-18.00
Sat by appointment
Sun closed

Krunnipea design shop

Solaris Centre
1st floor
Tallinn, Estonia

Tallinn Design House

Rotermanni 14
Tallinn, Estonia

Siluett

Rüütli 28
Pärnu, Estonia

Tallinna Kaubamaja

Women’s World, 2nd floor

Tartu Kaubamaja

Women’s World

Contact us

info@kuresaar.com

+372 566 21002

+372 505 9923

We are always looking for potential partners. If you would like to become a wholesaler or reseller, please fill in the registration form. Once approved, you will see special prices.